A Real Connection
by Sue Graber
Relationships are what matter most — not only in our personal life, but in every business. If we don't have a real connection to others in a way that shows our willingness to serve and encourage them – if it's all superficial — then we really haven't figured out what is really important in our lives.
We all have a desire for REAL connections that keep us tuned in not only to our family and friends, but to our clients in the business world, whether off line or online . Choosing someone to do business with is similar to when you go shopping for a new home. You might drive up to a spectacular looking home, but once you get inside you begin to see a lot of flaws that truly you aren't comfortable with. Maybe the carpeting is outdated, the plumbing is outdated, and the whole layout of the house just isn't what you expected. The outside seemed fine, but inside something is "wrong" or something is missing.
The same thing can happen in a business relationship. From outside appearances, the person you are working with APPEARS to be everything you're looking for, but as you get to know him or her a little better, you realize that there is "no real connection" going on. They simply cannot relate to you. The real connection you have with someone in a relationship stems from the "inside."
Normally, that connection happens because the person you are looking for has these inner characteristics that are important to you — integrity, dependability, the willingness to serve you.
During the past year, I have to say that I have "connected" with some pretty exceptional business people. Right now I am learning from one of the best teachers of Social Media, Kim Garst. By joining her Inner Circle, I have surrounded myself with individuals who possess all of the "ingredients" I mentioned – which adds up to great Customer Service. They are AMAZING people who are interested in their clients and customers in a very genuine way. I am proud and thankful to be associated with them and am learning so much.
Customer service in any business will either make or break your business whether it's online or offline. Serving others is what it's all about —- when we truly reach out and make a difference by figuring out what the other person needs, and then doing our part to serve others; this is connecting from the inside.
How are you doing in the area of "connecting" with others? Stop on over to my Facebook wall and share what works for you in staying connected!
Sue Graber has been happily married for 35 years, raising 3 daughters while working creatively from home as an administrative assistant and a fund-raising specialist. She loves reaching out to others in kindness and is on a mission. She has an amazing ability to teach others how to build and nurture relationships, spend quality time with their families while generating income from home with a greeting card and gifting business. Sue is passionate about showing others how they, too, can make a difference every single day!